What is Paydoc?
As a Paydoc Certified Partner, Nova combines specialist bureau expertise with a mobile end-to-end platform — helping you run a more profitable anaesthetic practice.
The Frustrations Doctors Face
Patient
Non-Payments
After 90 days, the chance of recovering payment collapses to only 19%.
Medical Scheme
Shortfalls
Despite correct submissions, 27% of payments are short.
Massive Administrative
Burden
Hours lost to paperwork, reminders, and motivations.
Paydoc solves these challenges
From patient to payment
Paydoc connects your entire workflow into one seamless system, from patient intake and booking through to billing, final payment and financial reporting.
Smarter Billing
An intelligent rules engine ensures accurate, complete, instant estimates and invoicing.
Reduced admin through AI
Voice-to-text automatically converts your dictation into structured clinical notes, significantly saving time.
Faster payments
Automated patient communication via WhatsApp, SMS and email drives payment within the critical early collection window. The online payment platform gives patients multiple ways to pay.
Total financial visibility
Real-time dashboards give you a clear view of patients, invoices, payments and outstanding balances.
Built by an anaesthetist, for anaesthetists
Mobile-first and designed around how anaesthetic practices actually operate.
Why Nova
and Paydoc
We combine hands-on bureau expertise with powerful technology:
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Nova manages the operational and financial complexity
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Paydoc provides the platform and automation
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You benefit from stronger cashflow, better control, and less admin
120 – min/day saved in admin
88% - reduction in bad debt
60% - of payments made within 2 weeks
R35,000 - average monthly revenue uplift
Nova has partnered with Paydoc as the next evolution in anaesthetic billing and financial
visibility. Through its mobile-first platform, Paydoc supports more efficient practice
administration by connecting patient intake, scheduling, clinical notes, billing, payment, and
reporting into a single digital workflow.
Through this partnership, your practice benefits from:
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Faster payments through integrated electronic claim submission
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Real-time financial visibility into paid claims, outstanding amounts, rejections, and overall cash flow
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Reduced patient payment friction through digital invoicing and online payment functionality
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Built-in ICD-10 and tariff support to strengthen coding accuracy and compliance
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AI voice-to-text functionality for more efficient anaesthetic note documentation
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A complete mobile solution that puts your practice in your pocket through a smartphone app
Paydoc enables specialists to capture clinical notes, bill efficiently, automate collections, and
manage patient and billing information from their smartphones. Automated communication
through WhatsApp, SMS, and email helps support early collections, while real-time dashboards
provide clearer visibility into invoices, payments, outstanding balances, and collections
performance.
Importantly, your billing workflow with Nova remains unchanged. Nova continues to manage
submissions, follow-ups, reconciliations, reporting oversight, and day-to-day bureau support,
while Paydoc provides the software platform and automation that strengthen efficiency,
transparency, and collections. The result is better control, stronger cash flow visibility, and less
administrative burden for the practitioner.
ADVANCED BILLING, MOBILE ACCESS & FINANCIAL VISIBILITY
PAYDOC FEE STRUCTURE
Paydoc contracts directly with each medical practitioner and charges:
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1.5% per transaction
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R2,500 monthly subscription fee for the Professional package
This transparent structure separates software costs from Nova’s service fees while
strengthening the overall performance, visibility, and efficiency of your practice.
By integrating Paydoc into the Nova ecosystem, Nova combines specialist bureau expertise withpowerful end-to-end technology. The result is a more streamlined billing process, improvedcash flow control, enhanced compliance, better financial visibility, and reduced administrativeload - allowing you to focus confidently on delivering exceptional patient care while we optimisethe business side of your practice.