NOVA PRACTICE

Nova Practice provides modern anaesthetic practice management support, including billing, collections, and operational systems tailored to the realities of private practice. We combine specialist industry knowledge with technology-enabled processes to help anaesthetists improve efficiency, optimise cash flow, and navigate the day-to-day demands of running a practice with confidence.

PRACTICE SETUP AND REGISTRATION

Nova supports the establishment of your private practice through practical, specialist administrative assistance. Our team can guide and support key setup processes including:

Business bank account setup support
BHF registration
Medical aid registration
Hospital registration
We help reduce administrative friction so that you can launch or strengthen your practice on a
sound operational foundation.

PATIENT PERI-OPERATIVE COMMUNICATION AND CONSENT

Nova supports patient communication before and after surgery through a streamlined, customised process. Electronic pre-operative assessment and consent forms can be aligned to

your billing profile and sent directly to patients for simple completion. Once completed, they are returned through your preferred channels for efficient documentation and workflow

support.

ONGOING PRACTICE SUPPORT

Nova provides practical day-to-day support for billing-related queries, quotations, and operational issues that arise within private practice. Our role is to help keep your systems running smoothly while reducing the time you spend on non-clinical administration.

BILLING SYSTEMS AND CASE CAPTURE

Nova Practice includes specialist billing support designed to improve revenue cycle performance and reduce administrative burden. Through our software-enabled workflow and support processes, anaesthetists benefit from more efficient case capture, smoother claim submission, and improved cost transparency.

Nova has partnered with Paydoc as its software partner. This supports digital billing workflows, financial visibility, and patient payment efficiency, while Nova continues to manage the

operational and bureau functions behind the scenes.

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ANAESTHESIA CODING SUPPORT

To support accurate billing, Nova provides anaesthesia coding guidance, including support around consultation codes, modifiers, anaesthetic procedure codes, and ICU coding. This helps improve billing quality and consistency while giving practitioners access to specialist support when needed.

TARIFF GUIDANCE AND REVENUE OPTIMISATION

Nova assists clients in navigating tariff structures and identifying opportunities to improve billing outcomes within appropriate medical scheme arrangements. Our team can provide practical guidance on confirmed tariffs, payment arrangements, and other billing-related considerations relevant to private practice.

CLAIM SUBMISSION AND FOLLOW-UP

Our bureau team is committed to timely, professional, and proactive claim management. This includes:

Submission of claims to medical schemes, health insurers, and relevant third parties
Proactive follow-up on unpaid or rejected claims
Professional engagement with hospitals, practice stakeholders, and funders
Support with PMB-related requirements where relevant

DEBT COLLECTION AND RECOVERY SUPPORT

Nova’s structured processes are designed to reduce unpaid accounts and improve collections.

Where escalation becomes necessary, legal recovery support can be coordinated with appropriate consent.

REPORTING AND RECONCILIATION

Through Paydoc’s mobile-first platform, reporting and reconciliation become simpler, faster, and more transparent. Real-time financial visibility into payments, outstanding amounts, and collections performance gives practitioners a clearer understanding of their true cash position, while Nova continues to provide reconciliation support, reporting oversight, and bureau

management. The result is improved financial clarity with reduced administrative burden.

A COMPLETE PRACTICE SUPPORT SOLUTION

Nova Practice is built to improve operational efficiency, strengthen cash flow visibility, and reduce the administrative load on anaesthetists. By combining registrations, billing support,

claims management, reporting, and software-enabled systems, we help practitioners run stronger practices with greater confidence.

Nova is your trusted partner in creating an efficient and streamlined private practice. Our bespoke solutions are specifically designed to address the unique challenges faced by anaesthetists, empowering you to achieve operational excellence and concentrate on delivering the highest quality of care to your patients.