NOVA BILLING
What makes us different?
At Nova, we provide expert billing services designed to optimise revenue and ensure compliance with industry standards. Our comprehensive solutions streamline billing processes, enhance accuracy and improve financial outcomes for your practice. Here’s how our billing services can support your success:
SMARTPHONE APP:
SEAMLESS BILLING AT YOUR FINGERTIPS
At Nova, we empower our clients with a cutting-edge smartphone app designed to streamline your billing process and enhance efficiency. As a Nova client, you gain access to this powerful tool, along with tailored training sessions to suit your needs - whether virtual or in-person. With the smartphone app, you can:
-
Submit claims effortlessly: Simplify your administrative workload with a few quick taps.
-
Generate real-time bedside cost estimates: Instantly provide accurate cost estimates on your smartphone for improved patient communication.
This innovative solution not only simplifies your billing process but also enhances cost transparency, enabling you to focus on what truly matters: delivering exceptional patient care.
To ensure accurate case billing, we provide access to our Nova Anaesthesia Coding Guidelines. This comprehensive document includes:
-
Consultation codes
-
Modifiers
-
Anaesthetic procedure codes
-
ICU coding
For any coding-related queries or additional support, Nova’s Practice Manager is available to assist.
NOVA ANAESTHESIA CODING GUIDELINES
SIMPLIFYING CASE BILLING
NOVA UNIQUE TARIFFS GUIDELINES
MAXIMISING YOUR EARNINGS
Our Nova Unique Tariffs Guidelines help you navigate medical scheme tariffs that exceed the standard 100% scheme rate. Here’s what you need to know:
-
Confirmed Tariffs: These schemes allow higher rates without requiring a signed agreement.
-
Payment Arrangements:These schemes require a signed agreement with the medical scheme to access higher rates.
Contact Nova’s Practice Manager for further details or assistance in optimising your practice’s tariff arrangements.
Our skilled bureau team is committed to efficient and professional claims management. We ensure:
-
Claims are submitted to medical schemes, health insurers, and third parties within 24 hours.
-
Proactive follow-ups to secure timely payments.
-
Professional and courteous engagement with all stakeholders, including surgeons’ offices, hospitals, patients, and medical scheme personnel.
-
Swift resolution of claim rejections.
-
PMB claims support, including requesting pathology and radiology reports.
SUBMISSION AND FOLLOW-UP OF CLAIMS
SWIFT AND PROACTIVE
DEBT COLLECTION
MINIMISING UNPAID ACCOUNTS
Thanks to our robust processes, the need for legal debt collection is rare. In cases where legal action is necessary:
-
We partner with a reputable legal firm specialising in debt recovery.
-
No accounts are referred for legal action without your prior consent.
Our approach ensures that your practice’s financial interests are safeguarded with minimal disruptions.
Nova handles billing for all medical schemes, health insurance and third-party claims, including Workers’ Compensation cases. For Workers’ Compensation claims, we collaborate with a specialised external firm to expedite fund collection efficiently.
COMPREHENSIVE BILLING FOR ALL MEDICAL AIDS AND WCA
TRANSPARENT MONTHLY REPORTING
COMPLETE FINANCIAL CLARITY
We provide detailed monthly reports that give you a clear picture of your practice’s financial performance. These reports include:
-
Turnover Receipts
-
Total outstanding value
-
Age analyses
-
120-day report
-
Bad debt
-
Discounts
Our reconciliation process matches all payments to your bank statements, ensuring accuracy and accountability.
Get To Know Us
At Nova, we are committed to delivering billing services that enhance your practice’s financial health and operational efficiency. Our expert team, coupled with advanced tools, ensures your billing processes are seamless, compliant and profitable. Partner with us to unlock the full potential of your practice.